Terms and Conditions

Welcome to Serpent Shield. These Terms and Conditions ("Terms") govern your access to and use of our online platform and services, including Anti-Money Laundering (AML) checks, Know Your Customer (KYC) solutions, transaction monitoring, regulatory compliance consulting, fraud detection, and enhanced due diligence. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By using our site and services, you affirm that you are of legal age to enter into this agreement and that you accept and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and Serpent Shield, located at 887 Commerce Street, Suite 210, Dallas, TX 75202, USA.

2. Services Provided

Serpent Shield provides a suite of FinTech compliance and risk management solutions, including but not limited to:

• AML/KYC checks and onboarding solutions
• Real-time transaction monitoring and alert generation
• Regulatory compliance consulting and advisory services
• Advanced fraud detection and prevention mechanisms
• Enhanced Due Diligence (EDD) investigations

Our services are designed to assist businesses in meeting their regulatory obligations and mitigating financial crime risks. The specific details and scope of services will be outlined in separate service agreements or contracts between Serpent Shield and the client.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate, complete, and up-to-date information as required for our services.
• Maintain the confidentiality of your account credentials and be responsible for all activities that occur under your account.
• Comply with all applicable laws and regulations, including those related to data privacy and financial crime prevention.
• Not use our services for any unlawful, fraudulent, or malicious purposes.
• Cooperate with Serpent Shield in any investigations related to potential suspicious activities or regulatory inquiries.

4. Data Privacy and Security

Serpent Shield is committed to protecting your data and adhering to stringent security standards. Our data handling practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference. You acknowledge and agree that you have read and understood our Privacy Policy.

5. Intellectual Property

All content, trademarks, service marks, logos, and intellectual property found on our platform, including but not limited to software, algorithms, data models, text, graphics, and images, are the property of Serpent Shield or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our services solely for their intended purpose.

6. Disclaimers and Limitation of Liability

Our services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Serpent Shield does not warrant that our services will be uninterrupted, error-free, or completely secure. While we strive to provide accurate and reliable information, we do not guarantee the completeness, accuracy, or timeliness of any data or output generated by our services. Our services are tools to aid compliance and risk management; ultimate responsibility for compliance rests with the user.

To the maximum extent permitted by law, Serpent Shield shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on our services; (iii) any content obtained from our services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

7. Indemnification

You agree to indemnify, defend, and hold harmless Serpent Shield, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms or your use of our services.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Serpent Shield

887 Commerce Street, Suite 210

Dallas, TX 75202, USA